🛡️ Safe Gaming

xx998 Responsible Gaming:
Keep the Fun Safe

xx998 believes that gaming is always for entertainment — never a source of financial stress. Our protection tools and guidelines keep you safe and happy.

Why is Responsible Gaming Important?

Online gaming offers excitement and entertainment. However, in some cases gaming habits can go out of control, which can affect personal and family life. xx998 always wants you to enjoy gaming with awareness and in good spirits.

Our platform has several active protection measures — deposit limits, time-outs, self-exclusion, and 24/7 support — to help you stay in control at all times. Remember: gaming is entertainment, not an investment.

Remember: xx998 is for persons aged 21 and above only. Opening an account or playing games as a minor is strictly prohibited.
21+

For persons aged 21 and above only

Play responsibly — keep the fun going

Our Protection Tools

xx998 provides several effective tools to keep you safe — use them and stay in control.

Set Deposit Limits

You can decide for yourself the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a specified waiting period.

Session Time Limit

To avoid extended uninterrupted gaming, you can set a maximum duration for each session. When the set time is up, an automatic warning message will appear and the session will end.

Time-Out

If you feel you need a short break, you can temporarily close your account for 24 hours to 30 days. During the break, no deposits or gaming will be possible.

Self-Exclusion

For long-term protection, you can apply to close your account for a specified period. Once self-exclusion is in effect, it cannot be lifted before the set time has elapsed.

Loss Limit

Decide in advance the maximum amount you are willing to lose per day, per week, or per month. Once the limit is reached, you will be stopped automatically.

24/7 Support

If you have any problem or concern related to gaming, our Bangla-speaking support team is available around the clock to help. Contact us via live chat — no judgement, just support.

Signs of Problematic Gaming

If you or someone close to you shows the following signs, it is time to seek help.

  • Repeatedly playing to try to recover lost money ("chasing losses")
  • Trying to cut down or stop gaming but failing
  • Lying to or hiding information from family or friends about gaming
  • Spending money meant for daily needs (food, bills, rent) on gaming
  • Feeling restless, irritable, or anxious when not playing
  • Prioritising gaming over work, studies, or family responsibilities
  • Taking on debt or borrowing money from others for gaming

Tips for Safe Gaming

Following these simple rules will keep gaming enjoyable at all times.

01

Set a Budget

Decide how much you are willing to spend before you start playing. Do not exceed that limit.

02

Manage Your Time

Decide how long you will play each day and stick to that time by the clock.

03

Do Not Make Decisions Based on Emotion

Do not sit down to play when you are sad, angry, or stressed. Play with a calm head.

04

Winning Is Not Guaranteed

Gaming is entirely chance-based. Never assume that a particular strategy guarantees a win.

05

Take Regular Breaks

Do not play for long stretches at a time. Get up occasionally, take a walk, and spend time with family.

How to Set Limits?

After logging in to your xx998 account, any protection tool can be activated from "Account Settings".

Log In to Your Account

Log in to your xx998 account and go to the "Profile" section.

Select "Responsible Gaming"

From the "Account Settings" menu, click on the "Responsible Gaming" tab.

Choose Your Preferred Limit

Set whichever you need — deposit limit, loss limit, session time, or a break.

Confirm

Once you confirm a limit, it will take effect immediately. Reducing a limit is instant; increasing a limit is delayed.

Important: If you want self-exclusion or wish to close your account completely, contact our 24/7 live chat support directly. Our team will help you quickly and with care.

Protection for Minors

xx998 firmly believes that no one under the age of 21 should use a gaming platform. We verify age at registration and reserve the right to investigate any suspicious account.

Parents or guardians, please make sure that gaming apps or sites on your device are out of children's reach. Keep your bKash, Nagad, or bank passwords secure.

If you suspect that a minor has used your account, notify our support immediately. We will act promptly and, if necessary, temporarily close the account.

Need Help?

Our support team is by your side around the clock.

24/7 Live Chat Support (in Bangla)
[email protected]
Confidentiality guaranteed — judgement-free environment
Response time: immediate (BST)

Questions and Answers about Responsible Gaming

Answers to the most common questions are provided here.

Log in to your account and go to "Profile → Account Settings → Responsible Gaming". There you can set daily, weekly, or monthly deposit limits separately. Reducing a limit takes effect immediately; increasing a limit requires a short waiting period for security reasons.

Self-Exclusion means requesting to close your account for a set period of time. During this period you will not be able to log in, make deposits, or play games. Once self-exclusion is active, it cannot be lifted until the specified period has ended. To apply, contact us via live chat or email.

A Time-Out is generally for 24 hours to 30 days — it is meant for a short break. Once the period ends, the account is reactivated automatically. Self-exclusion is long-term and, while active, the account cannot be reopened before the specified period ends — it provides a deeper level of protection.

No, it is strictly prohibited. xx998 is for people aged 21 and above only. Age is verified at registration. If an account is opened using a minor's details, it will be cancelled and deposited funds may not be returned.

First, log in and activate self-exclusion, or let us know via live chat — we will help you right away. Our support team will speak with you in complete confidence and without judgement. Seeking help is a sign of strength, not weakness.

The minimum deposit amount at xx998 is ৳500 (for all methods) and the minimum withdrawal amount is ৳800. Withdrawals are generally completed within 15 minutes to 2 hours.

Enjoy Safely — Welcome to xx998

Play responsibly and keep the fun going. Browse our game categories or read the FAQ for any questions.

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